Privacy Policy

Privacy Policy

Effective Date: November 18, 2024

Muma Brand LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from mumabrand.co (the "Site"). By accessing or using our Site, you agree to the practices described in this policy.

Information We Collect

When you visit the Site, we may collect the following information:

1. Personal Information

Contact Details: Name, email address, phone number, and shipping/billing address.
Payment Information: Credit card details and other payment information, processed securely by third-party payment processors.
Account Information: Username and password when you create an account with us.

2. Non-Personal Information

Device Information: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages visited, time spent on the Site, referral sources, and other analytical data.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze Site traffic. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We may use the information collected for the following purposes:

Order Fulfillment: To process and ship your orders, handle returns or exchanges, and provide order confirmations.
Customer Support: To respond to your inquiries, provide support, and improve our services.
Marketing Communications: To send promotional emails, newsletters, and special offers. You can opt out of these communications at any time.
Personalization: To tailor the shopping experience to your preferences and interests.
Analytics: To analyze Site usage, monitor trends, and improve our Site's functionality and design.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

Service Providers: Third-party vendors who assist in operating our Site, conducting our business, or servicing you, provided they agree to keep your information confidential.
Legal Obligations: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Muma Brand LLC, our customers, or others.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to certain exceptions.
Opt-Out: Unsubscribe from marketing communications by following the instructions in the communication or contacting us directly.

To exercise these rights, please contact us at lauren@mumabrand.co

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.